Welcome to Hospital and Outreach Education
All of our Bases will be fully open for normal teaching lessons
The Skylark Partnership trustees, local advisory body and staff are delighted to introduce you to the work of our Alternative Provision (AP) Academy.
Hospital and Outreach Education (HOE) is an Alternative Provision Academy which is commissioned by Northamptonshire County Council to provide educational support for children and young people aged 4 to 18 who cannot attend mainstream school due to a diagnosed complex medical and/or mental health condition.
We provide personalised learning and support for pupils so that they are enabled to make rapid progress in their learning and emotional well being. Our teaching and support helps our pupils successfully transition back to their home school or the next phase in their learning.
We cannot change our pupil’s past experiences but we can influence their future in restoring their self confidence and self esteem, and giving them the resilience and tools to be able to cope in their chosen educational or vocational destination. We firmly believe that all our pupils can achieve, regardless of their personal circumstances and medical or mental health condition.
Parents cannot apply for their child to attend Hospital and Outreach Education. Referrals are made by their child’s school and are supported by a medical practitioner.
Arrangements for the start of term, January 2021
Arrangements for the start of term
Dear Parent or Guardian,
I trust you have had a pleasant, if somewhat different, break over the festive season.
I wrote to you on 21st December outlining the government’s plans for coronavirus testing in schools in the New Year. You may have heard the announcement from the government on Wednesday that the start of term for secondary school pupils will be staggered with some pupils coming into schools from 11th January but most pupils not starting until 18th January. This is to give schools time to get their testing programme up and running.
Hospital and Outreach Education is an Alternative Provision (AP) Academy. Although not mentioned in most media coverage, the most recent guidance from the government states that:
“All secondary age children and young people in … AP who want to attend their education setting should be allowed to attend from the first day of term”
and goes on to say
“Schools have the option of agreeing with parents that individual pupils can stay at home. This could help to support … AP to mobilise the mass testing programme in the first week of term. The aim should be that all pupils in special schools and AP are back in school by the second week of term (on or after 11 January 2020).”
Since the end of the first national lockdown the government has rightly prioritised children’s education over other measures to control the spread of the virus. Pupils attending alternative provisions like ours have typically already missed much education due to their medical conditions and we all want to minimise further disruption to their schooling. We do though have an enormous logistical task to undertake next week to organise testing for staff and pupils. We have taken the decision to change our plans for Monday’s INSET day so we can focus our efforts on understanding the requirements for testing and how this is going to be implemented across the seven locations that make up our provision.
A member of our staff will contact you by phone on Monday to discuss the individual circumstances of your child and family and how these affect your choice over your child’s start date for the new school year.
I will be in a position to update you more precisely late on Monday afternoon but hope that we will be able to open the Delapre Learning Centre in Northampton and The Gatehouse in Kettering to those pupils who wish to attend from Thursday 7th January. Remote learning will take place on Tuesday 5th and Wednesday 6th until pupils are able to attend in person. On Monday I will also be updating you with more information on the offer of testing and on opportunities to ask questions including an additional Parent Time session devoted to this topic.
It is worth reiterating that testing is voluntary. We believe this testing programme is a good idea to:
- help safeguard the health of our staff and pupils
- break chains of transmission of the virus
- keep HOE open and hence
- ensure as many pupils as possible are receiving high quality, face-to-face education
However, no child or young person will be tested unless informed consent has been given by the appropriate person and no pupil will be prevented from receiving face-to-face education if for any reason they are not tested.
Thank you for your patience, and all best wishes for a quiet and safe New Year.
Arrangements for teaching and learning during the current lockdown
You will all have been contacted about whether you wish your child to attend one of our centres or not. If they are coming in for face to face teaching, we ask that you support us in ensuring that your child follows all of the procedures and protocols that are in place, inline with government guidance e.g. regarding hand washing and social distancing.
If your child is accessing their learning remotely, they should have been provided with equipment and instructions about how to log into live lessons each day, which are continuing to be delivered by our staff. If you or your child are having any issues, then please contact your leader of learning in the first instance. Your child may also have activities to complete independently.
More information about our remote learning offer can be found here :-
There is a consultation regarding arrangements for this year’s external exams such as GCSEs due out this week, and we will keep you informed as and when we know more. It remains important that if your child is due to take exams this year, that you encourage them to attend and complete their work as if the exams were taking place until we have more information.
Hospital and Outreach Education will be maintaining their safeguarding responsibilities, even if your child is learning remotely. Please see the appendix to our safeguarding policy which outlines the procedures we have put in place here :-
We understand that your child may be feeling anxious. The information from the World Health Organisation may be useful as it is factual and their advice is:
“Avoid watching, reading or listening to news that cause you to feel anxious or distressed; seek information mainly to take practical steps to prepare your plans and protect yourself and loved ones. Seek information updates at specific times during the day once or twice. The sudden and near-constant stream of news reports about an outbreak can cause anyone to feel worried. Get the facts. Gather information at regular intervals, from WHO website and local health authorities platforms, in order to help you distinguish facts from rumours.”
There is also some useful information in this booklet from health colleagues which you can also find here :-
Finally, make sure you take good care of yourself during these uncertain times. If you are feeling anxious yourself, please contact your family liaison worker and she will be able to point you to where you can access help. These are unprecedented times and we all need to support each other – we will get through it!
Any further enquiries, please use our email@example.com email address and the message will get passed on.
Please take care of yourselves, and your families – follow the rules and stay safe and I hope it will not be too long before we see some sort of normality again.
To provide access to personalised education and lifelong learning for children and young people with medical and mental health needs, accepting the whole child and providing hope to them and their family for an optimistic future, enabling them to make progress and achieve their full potential
‘I hope you find our website informative and interesting.’
To provide access to appropriate education for all children and young people with medical and mental health needs, keeping education alive in the pupil’s life, maintaining progress and enabling them to achieve their potential
‘I hope you find our website informative and interesting.’
Hospital and Outreach Education and the new General Data Protection Regulations.
Data regulations changed on 25 May 2018, and our commitment to protecting your details had not changed. We want you to know that we take privacy very seriously. We always manage your details responsibly, and take great care to keep them safe and secure.
We store and sometimes transfer your information to other agencies, other schools and other authorities, so that we can operate effectively as a pupil referral unit and be able to positively implement our duty of care for our pupils. Under data regulations we are lawfully able to do this to carry out tasks in the public interest and as part of our legal obligation.
We are being more transparent so that you know more about the personal information we hold. We have completed an information audit (located here) so you can see this information.
Further information in also included in our data protection policy and privacy notices. which can be found in our Policies section :- here under General Data Protection Regulation Policies.
You have rights under data protection regulations, and we would like you to know what they are:
- a right of access to a copy of the information comprised in your personal data. However we may consider applying an exemption to some information where our duties maybe potentially compromised.
- a right to object to processing that is likely to cause or is causing damage or distress;
- a right to prevent processing for direct marketing;
- a right to object to decisions being taken by automated means, unless we have an overriding legitimate reason to continue;
- a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed.
- a right to claim compensation for damages caused by a breach of the Act.
If you would like to make any requests, think your data has been misused or it is not secure, you should contact us.
Our Data Protection Controller, is James Shryane, the Headteacher.
Our Data Protection Officer, is James Gray, Dudley Metropolitan Borough Council
If you’re unhappy with our response or if you need any advice you can contact the Information Commissioner’s Office (ICO): ICO helpline telephone: 0303 123 1113
Receptionist Hospital and Outreach Education
39 weeks per year 37 hours per week.
8.00am – 4.00pm Mon, Wed & Thurs
8.00am – 4.15pm Tues
8.00am – 3.15pm Fri
Negotiable for the right candidate.
Salary: Scale D/E £18,562 – £19,312 – Pro rata actual £15,450 – £16,075.
We’re looking for a motivated and organised receptionist to join our friendly team. Hospital and Outreach Education provide educational support to children with medical needs at seven locations across Northamptonshire. The receptionist will be the first point of contact with pupils, parents and visitors and we need someone that reflects our values of resilience, cooperation, respect, compassion, honesty, trust and hope. The successful candidate will be based at our office at the Delapre Learning Centre in the Far Cotton area of Northampton.
Do you have the skills to ensure a welcoming atmosphere in reception and provide an excellent administrative service to the school? You will need to be proactive, enjoy interacting with parents, pupils, staff and visitors and want to thrive in a school environment. Previous experience as a school receptionist or in another receptionist role would be an advantage.
- Be an excellent communicator and have good interpersonal skills
- Understand the importance of dealing with our vulnerable pupils and their families with compassion
- Have a professional telephone manner that engenders respect
- Be a team player and cooperate well with colleagues
- Be able to prioritise, meet deadlines and be resilient
- Be efficient, flexible, positive and hopeful
- Develop trust by respecting confidentiality
What we offer:
- Opportunity for progression
- A commitment to Continuing Professional Development
- Unique and rewarding work in an outstanding academy
We are committed to equal opportunities and inclusion and welcome applications from candidates with a range of abilities and from a diverse range of backgrounds.
For more information and an application form, please contact firstname.lastname@example.org
Closing Date: 10th May 2021
Interview Date: 17th May 2021
Cath Kitchen, Former Headteacher of HOE, is a previous winner of the Learndirect ‘Inspirational Learner Support’ award, having beaten off 700 other nominees. You can hear her interview about the work of HOE and her award here:
She also gave evidence to the All Parliamentary Committee for Education as part of the inquiry into Alternative Provision on behalf of the National Association of Hospital and Home Teaching. Watch the recording here:
You can read the accompanying report here (please insert link to report)
Cath was nominated for the county ‘Changemaker’ award by a parent and was successful in winning this in 2017.
Chris Woods, Former SENDCo, won a British Medical Journal Award for her work on a resource for schools, co-authorised with Cassie Miller from Clic Sargent charity. The resource enables schools to support the peers of young people who have been diagnosed with cancer.
Linda Aslett, Leader of Learning for the In-Patient Units, has had part of her PhD research published in the journal ‘Education and Health’.
Brenda Hunt, Former Deputy Headteacher, was nominated for a ‘Lifetime achievement award’ and has attended a Queen’s Garden Party in recognition of her contribution to education over more than 40 years.
Hospital and Outreach Education was the lead provision in a project funded by the Department for Education as part of their Alternative provision Innovation Fund. The trust has committed to continuing to fund the project so the research can be continued. You can hear more about it here.
Interview with Cath Kitchen about the LearnDirect Inspiration Awards
Interview with Cath Kitchen about the Alternative Provision Innovation Fund use of AV1 robots
Hospital and Outreach Education are proud winners of the SEN Provision of the Year for 2019. Awarded at the county schools awards celebration at the Deco Theatre Northampton in July, everyone in the team was delighted that their contribution to the education of pupils with medical needs had been recognised.
4 of our pupils were also shortlisted for award: one in the changemaker category, 2 in the secondary school pupil of the year and 1 for the arts award.
Our pupils successfully won the arts award and the secondary school pupil of the year and we are immensely proud of them to know that all of their hard work and determination has been appropriately acknowledged.
Term Dates for 2020-2021
|Term 1 – Monday 7th September – Friday 23rd October
(Training days Tuesday 1st and Wednesday 2nd September)
Individual pupil inductions: Thursday 3rd and Friday 4th September
|Term 2 – Monday 2nd November – Thursday 17th December
|Term 3 – Tuesday 5th January – Thursday 11th February
(Training day Monday 4th January)
|Term 4 – Monday 22nd February – Friday 26th March
(Training day Friday 12th February)
|Term 5 – Monday 12th April - Friday 28th May
(May Day is on Monday 3rd May and we will be closed that day)
|Term 6 – Monday 7th June – Tuesday 20th July
(Training day Wednesday 21st July)
Privacy Notice – Hospital and Outreach Education Website Users
Updated: October 2020
Hospital and Outreach Education AP Academy, part of The Skylark Partnership (“us”, “we”, or “our” operates http://www.nhoe.org.uk (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).We hold and store confidential information for our school community
We are registered with the Information Commissioners Office. You can find us and the data we hold by visiting: https://ico.org.uk/about-the-ico/what-we-do/register-of-data-controllers/
Our data protection policy and information audit (personal information we hold) is also accessible on our website.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze general usage of the school site.
We will not use your Personal Information to contact you with newsletters, marketing or promotional materials or other information. However we may contact you to ask if you would like to be included in our contacts list.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, however, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
This Privacy Notice for Website Users is effective as of 1st June 2019 and has been updated on 12th October 2020. This will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Notice for Website Users at any time and you should check this Privacy Notice periodically. Your continued use of the Service after we post any modifications to the Privacy Notice on this page will constitute your acknowledgment of the modifications of the Privacy Notice.
If we make any material changes to this Privacy Notice, we will notify you by placing a prominent notice on our website.
If you have any questions about this Privacy Notice, please contact us on email@example.com .